Excellence, Diligence & Accountability
We feel, the FGS shall perform services with professional skill, care, and due diligence with higher standards and recommended practices. To keep a constant check on us, the key performance indicators (KPIs) are rigorously tracked to ensure optimal practice performance and financial returns.
Key Performance Indicators (KPIs)
Our core metrics monitored continuously to guarantee maximum clean claims, zero unnecessary bottlenecks, and superior revenue cycle health.
Clean Claim Rate
Tracking the percentage of claims submitted and accepted on the first pass without errors, ensuring fast-tracked reimbursement cycles.
Denial Rate
Monitoring insurance claim rejections closely to instantly investigate, remediate root causes, and prevent recurring billing errors.
Turnaround Time
Measuring the speed and efficiency of charge entry, coding, and submission workflows to maintain consistent, predictable cash flow.
Periodic Quality Assurance
To keep a constant check on our performance, metrics are periodically reviewed, quarterly by both sides TOGETHER and shortfalls removed for better performance and results.
Comprehensive quarterly aggregation of clean claim rates, denials, and turnaround velocity reports.
Collaborative meeting between FGS leadership and your practice team to evaluate findings together.
Swift removal of operational shortfalls to ensure enhanced performance and superior financial results.